Terms and Conditions for Ideal Express Tours and Travels
Welcome to Ideal Express Tours and Travels! By using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any bookings or engaging in transactions with us.
1. General Terms
- Ideal Express Tours and Travels (referred to as "we," "our," or "us") provides travel and tour-related services, including but not limited to ticket bookings, tour packages, and travel consultation.
- By using our services, you agree to be bound by these terms and conditions. If you do not accept these terms, please refrain from using our services.
2. Booking and Payment Policy
- All bookings are subject to availability at the time of confirmation.
- Full or partial payment may be required to secure bookings. Payment methods include bank transfer, credit/debit cards, and other approved payment options.
- Prices are subject to change without prior notice due to fluctuations in currency exchange rates, supplier costs, or other factors beyond our control.
3. Cancellations and Refunds
- Cancellation requests must be made in writing via email or other official communication channels.
- Refund policies vary depending on the service booked and the supplier's terms. Non-refundable bookings are not eligible for refunds.
- Administrative fees may apply for cancellations or changes to bookings.
4. Travel Documentation
- It is the traveler's responsibility to ensure all required travel documents, such as passports, visas, and health certificates, are valid and up-to-date.
- We are not liable for any losses incurred due to incomplete or invalid travel documents.
5. Liability Disclaimer
- iReal Express Travels and Tours acts as an intermediary between travelers and service providers such as airlines, hotels, and tour operators. We are not liable for any loss, injury, or damage resulting from the actions or negligence of these third parties.
- We are not responsible for unforeseen circumstances, including natural disasters, political instability, or other force majeure events, that may affect travel plans.
6. Traveler Responsibilities
- Travelers are responsible for adhering to the laws and regulations of their destination country, including customs, immigration, and health requirements.
- Any additional costs incurred due to non-compliance with these regulations are the traveler’s responsibility.
7. Changes to Itineraries
- We reserve the right to alter itineraries due to unforeseen circumstances such as weather conditions, supplier issues, or other factors beyond our control.
- Any changes will be communicated promptly, and alternative arrangements will be made where possible.
8. Privacy Policy
- Personal information collected during bookings will be used solely for the purpose of providing travel-related services.
- We adhere to strict privacy practices and will not share your data with third parties without consent, except where required by law.
9. Governing Law
- These terms and conditions shall be governed by the laws of Nepal.
- Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Nepal.
10. Contact Information
For inquiries or assistance, please contact us at:
Ideal Express Tours and Travels Pvt Ltd
Email: idealexptravels@gmail.com
Phone: 01 4591391
Address: Battisputali, Kathmandu
